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GENERAL ACCOUNT
INFORMATION
Sometimes setting up a new site, or even moving from one hosting
company to another can be confusing and frustrating sometimes. We
understand how that can be, so to read through this Online Manual
and if you still have questions, please
submit
your question to our support team.
If you have not registered your domain yet you can register it with
us at:
http://www.itjit.com/registerdns.htm
If you are transferring your domain or prefer to register it with
another registrar be sure and use the nameserver information that
was included with the email confirmation you received when your
account was set up.
Domain name registrations and transfers normally take 24-72 hours
from the time you apply for your new account. Once your domain name
is activated or transferred, you will be able to use yourname.com
instead of your IP number. Virtual IP accounts that do not have
static IPs can be accessed this way:
http://64.191.5.92/~yourusername/
Every customer gets his own password protected username under Linux.
By logging in to his username, the customer gains access to his web
storage space. Every username "owns" a structure of disk
subdirectories in the Linux file system. The "root" of this
structure is the "home" directory, found at path "/home/username".
Note that this is somewhat similar to the MS-DOS directory
structure, except that there is no drive letter and forward slashes
are used instead of backward slashes.
Inside the home directory is a subdirectory named "public_html".
Every customer has his own separate "public_html" subdirectory.
Files placed in "public_html" are visible to remote browsers over
the Internet. As many clients are used to having their main
directory referred to as "www", we have created another directory as
such. When www is attempted to be accessed, the directory is
automatically redirected to the correct public_html directory.
For example, when a browser asks for URL
http://yourname.com/page.html, Apache looks for the file
/home/username/public_html/page.html and sends it out. If you have
not registered "yourdomain.com" with InterNIC and specified our
servers as its domain server, then the remote browser must ask for
URL http://64.191.5.92/~yourusername/page.html to get the page, or
the static IP number that you were supplied. Username/logins are
always the first 8 digits of your domain name, or the the domain
name itself if it is less than 8 digits.
Example:
The username for yourdomain.com would be "yourdoma".
The username for here.com would be "here".
Passwords are always 4-10 digits in length and are supplied to you
when you set up your account.
The filename of your home page should be index.htm or index.html.
You must try them both, for each account may be set up differently.,
however, one of the two is sure to work. The web server will
automatically send the file at path /home/username/public_html/index.htm
or /home/username/public_html/index.html when a browser specifies
http://yourdomain.com.
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